Shipping Policy

Shipping Policy Coffee:

Once you place an order Hébbey Coffee is always shipped | Guaranteed Fresh | directly to you either from our Bangalore, India Office or our Roastery in Chikmaglur, India. Coffee Orders usually ship under 48h. In an unlikely event of unavailability of fresh coffee, it will be dispatched after roasting within a maximum of 3 working days. 

Shipping Policy Goods & Equipment:

All Equipment carried on the the Hébbey Coffee Website goods that are imported directly from the Country of Origin. Most of these products are hand-made or highly customisable to suit your requirement. We do carry certain products in stock here in India. However, most products are either stocked in our European warehouses or at the Manufacturer's Factories. Some of the products are even produced at the respective factories upon receiving your order. The expected Delivery timeline of each product is clearly mentioned as the first line of Product Description. Upon receipt of your order, you will receive an email with your Order Confirmation and Order ID. You will be informed by our team once your order has safely reached our warehouse in India and ready to ship locally. Local Shipment for goods are via DHL/Bluedart or FedEx. Hébbey works directly with its logistics partners and does rely on any third party service for its delivery ensuring safe delivery

For any queries related to shipping, please write an email to:

Hébbey reserves the right of Sales & Service.

All disputes are subject to Bangalore, India jurisdiction only.